Welcome to BISS! We're a hub for bright minds diving into the fascinating world of data. At BISS, we're not just about teaching and researching data science; we're on a mission to make a real impact on society. By harnessing the power of AI and data science, we aim to tackle important challenges and create positive change. Join us in shaping a smarter, data-driven future at BISS!

Our work

Enhancing customer support with AI

Improving the efficiency of customer support by using AI to answer the most common questions.

In progressProject
LinkedIn Post

  UPDATE | Getting a successful collaboration between academia and industry off the ground can be challenging. Expectations may differ, and so can perspectives and interests.   So, we decided to practice!   At 2025 IEEE SSCI in Trondheim, a group of enthusiastic researchers roleplayed conversations between academia and industry. Led by our BISS colleagues Anna Wilbik, Shashank Chakravarthy and Judith Kamalski, they discovered tips and tricks that help both sides understand each other better. Because yes, such collaborations may come with their own challenges, but they are also rewarding and truly impactful. Thanks go to IEEE Computational Intelligence Society for sponsoring this workshop! I

News
Inspiration sessions Data science

3 inspiration sessions where participants will get insights and tools to increase the impact of data in their work.

Education
Training Data Interpretation, Ethics & Security

In 2 days, data science will be explained in an interdisciplinary manner using a case from the organization.

Education
LinkedIn Post

MEET THE TEAM | This week we’re spotlighting Ali Reza Ghavamipour - Postdoctoral Researcher in Privacy-Enhancing Technologies With his expertise in balancing security, privacy, and innovation, he is helping BISS pave the way for ethical and secure technological solutions. When it comes to vlaai, Ali Reza opts for a classic favorite: kersen (cherry). He loves the contrast of sweet and sour flavors—a fitting choice for someone who navigates the complexities of privacy and technology, where balance is everything. Ali Reza’s favorite character? Thomas Shelby from Peaky Blinders. He admires Shelby’s strategic mind, calm demeanor, and multifaceted personality—qualities that inspire his own ap

News
Can automated systems give good financial advice?

We investigate what good automated financial advice is, the ethical aspects, and communication.

In progressProject
LinkedIn Post

IN HET NIEUWS | Afgelopen zaterdag stonden Lisa Brüggen en Minou van der Werf in de krant! Als BISS waren we namelijk één van de partners die uitgelicht werden in een uitgebreid artikel over de Brightlands Smart Services Campus in de De Limburger. Lisa en Minou demonstreerden onder andere de VR-ervaring die ze samen met Stefan Bos ontwikkeld hebben binnen het ELSA-lab, waarbij mensen in de schoenen stappen van een gezin dat steeds verder in de financiële problemen komt. Ook het data treintje van Johan van Soest en Andre Dekker komt aan bod. Het treintje staat voor een techniek die een manier biedt om privacy te verbeteren: Privacy Enhancing Technologies. De ´trein´ heeft een algoritme aa

News
How can we recognize sound when it is out of sight?

We combine AI and neuroscience to find out more about how the brain works when it recognizes sounds.

In progressProject
Experiencing poverty with VR

Step into the shoes of a struggling family and experience the impact of financial stress in VR.

In progressProject
Towards Holistic Automated Financial Advice: Definition and Ethical Challenges

Challenges of automated financial advice: Definition and ethical considerations.

Scientific publication
Legal Research Software

Open source software for legal research tasks.

In progressProject
Working towards a clear and simple welfare application

We use data and behavioral science to improve the welfare application of a municipality.

In progressProject
Projects
Partners
Presentations
Vlaaien

Current partners

APG
BSSC
BZK
CBS
Cubiss
Gemeente Sittard-Gelen
Maastricht University
Maastro Clinic
Netspar
Nijsen
Open Universiteit
PNA
Provincie Limburg
SOR
TeccAllience
TNO
Zuyd

Outstanding partnership in empowering digital innovation

The Brightlands Institute for Smart Society has been located on the Brightlands Smart Services Campus since its founding in 2016 and our collaboration goes far beyond technology alone. Within the Brightlands ecosystem, we work on smart digital services, each in our own role. It is a very pleasant collaboration with short lines of communication based on our shared ambition to empower people and organizations through the socially responsible application of digital technologies and that improve the quality of life.

Our team